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Notification settings control the optional account and workspace messages listed in your preferences. Enable the channels and event types that are useful to you, then save the changes. Critical security, billing, or service messages can still be sent when needed, even if optional product notifications are disabled. If expected email is missing, check the account address and spam folder before changing the preference again.

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Update preferences

  1. Open account settings and select notifications.
  2. Review each available event and channel.
  3. Enable messages that require your attention and disable optional ones you do not need.
  4. Save and confirm the preference remains selected.
Workspace access and notification preferences are separate. Disabling an email does not remove a membership or stop events from happening.

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Direct-message reminders

Enable or disable the direct-message email preference here. Eligible unread messages become due after 10 minutes, with a two-hour cooldown per conversation for that recipient. Reading, recent active presence, hiding, blocks and account availability can change whether an email is sent. These are eligibility rules, not a guaranteed delivery time. Reminders cover regular and Biolink conversations. Their links require normal sign-in and any required two-factor verification before opening the permitted conversation. Moderation notices are separate service messages. See Unread-message email notifications for the complete timing, grouping, preference and return-to-conversation behavior.

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Troubleshoot delivery

Confirm the account email is current and verified, search spam or quarantine, and allow messages from the Biqli sending domain according to your organization policy. Some partner application and payout messages have their own event rules and cooldowns. Security, legal, billing, and service notices can be delivered independently of optional marketing or activity preferences.

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Frequently asked questions

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Does disabling a notification undo an event?

No. It changes optional delivery preferences, not the underlying workspace or partner action.

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Why did I still receive an email?

The message can be a required security, billing, legal, or service notice rather than an optional notification.