> ## Documentation Index > Fetch the complete documentation index at: https://learn.biq.li/llms.txt > Use this file to discover all available pages before exploring further. # Review referred customers > Track attributed leads, paying customers, and commission schedules. Open **Partner Program**, then select **Customers** to review people attributed to your referral link. The customer list can show the referral stage, signup date, first payment, country, and earnings associated with each customer. Select a customer to open their details and commission history. ## Use the customer list Search or filter the list to find a referred account, then open its detail view. Compare the registration and first-payment dates when checking why a lead has not become a paying customer. Use the commission section to see eligible, held, available, paid, adjusted, or voided earnings associated with that customer. ## Understand customer states * A **lead** registered through your referral but has not completed an eligible payment. * A **customer** completed an eligible paid invoice. * A referral under **review** is waiting for an eligibility decision. * A **disqualified** referral no longer generates eligible commission. Customer details can also show the next scheduled commission activation when a subscription can generate another commission. The hold period and tier applied to that future commission are determined when the commission is created. ## Why a customer may show no payable earnings * The account registered but has not completed an eligible payment. * The paid product or billing period is not eligible for the current program. * The payment happened outside the commission earning period. * The referral is still being reviewed for independence. * A refund, credit, dispute, or billing adjustment reduced the eligible amount. * The commission exists but is still inside its earnings hold. The standard commission period is currently the customer's first 12 months, but the dashboard is the source for the current program duration. Customer information is provided for referral reporting. Use it only for the legitimate management of your Biqli partnership. Follow an earning from the qualifying invoice through hold and payout.